When your membership expires, your next CutterShare order will include the membership dues for another year of membership- it will become active when you submit your order. If your membership is inactive, you’ll still be able to read and post on The Hub, our community sharing area, and review your order history in the My Account area.
Membership is like a handshake between the new member and the community- a promise to treat the tools with the respect and care they would give their own, and leave a tool in good working order for the next member to use and enjoy.
Because every who uses our tools is a member, you can have confidence when you receive tools that the cutters have been well-cared for by folks with the same passion for woodworking that you have. Requiring membership protects our users against abuse by people who are not interested in taking the time and care that craftsmanship deserves.
Click here to read more about why we require membership.
We're sorry, right now, we're only able to serve US and Canadian members.
Under our terms of service, only the CutterShare account holder is authorized to use the tools. If someone else uses your CutterShare tools and damages or loses any part of the share, the owner of the CutterShare account is still responsible. We ask you to honor the terms of the member agreement, and have only the account holder use CutterShare tools.
About Delivery & Return
We’re sorry, but we can’t offer advance bookings yet.
We want to make shipping cutters to you and receiving them back as simple as possible. To avoid potential confusion and complexity, we keep each item in the same share on the same timeline.
You're welcome to have two active shares of different durations- just create a second order if you need some tools for longer than others.
We carefully pack each box to include everything you will need to run your cutter, but if something seems to be missing, contact us by phone or email. We’ll work with you to resolve the issue.
We take careful inventory of everything which comes back to us in our box. We don’t have a formal dispute process, but if you have concerns, please contact us explaining why you feel there has been an error.
In order to prevent confusion, keep all of the associated items inside the CutterShare box until you need to use them, and put them back when you’re done. Items like bushings spacers, and wrenches can look very similar- it’s a good idea to measure if you’re not sure if it’s the same dimension as what came with your share.
We do our best to prevent this scenario from happening, but if it does, simply return the cutter on the next available day the courier location is open.
We're sorry, but we can't offer rush deliveries on cutters.
If you exceed the share period for a cutter, your account will be billed for an additional month of sharing- you're then free to use it as much as you'd like for the duration of the new month. If you exceed 3 months with your cutter(s), we'll be in contact- if we don't hear back from you, you’ve bought your order. You'll be charged the list price and take ownership of the contents of the share.
Being consistently late with your shares can affect your membership status- please try to keep your fellow members in mind, who are relying on you to return your share on time and in good condition.
We don't claim ownership of any text, photos, or video you post on The Hub. We will always get your permission before using anything you post.
Right now, we're only able to accept Visa, MasterCard, and American Express.